FAQ
What are your delivery times?
|
Belgium |
2 business days production time + 1-2 business days shipping |
|
Bulgaria |
2 business days production time + 4-6 business days shipping |
|
Denmark |
2 business days production time + 2-3 business days shipping |
|
Germany |
2 business days production time + 2-3 business days shipping |
|
Estonia |
2 business days production time + 4-6 business days shipping |
|
Finland |
2 business days production time + 3-6 business days shipping |
|
France |
2 business days production time + 2-4 business days shipping |
|
Greece |
2 business days production time + 3-6 business days shipping |
|
Hungary |
2 business days production time + 3-6 business days shipping |
|
Ireland |
2 business days production time + 2-4 business days shipping |
|
Italy |
2 business days production time + 2-5 business days shipping |
|
Croatia |
2 business days production time + 5-8 business days shipping |
|
Latvia |
2 business days production time + 3-6 business days shipping |
|
Lithuania |
2 business days production time + 4-6 business days shipping |
|
Luxembourg |
2 business days production time + 1-2 business days shipping |
|
The Netherlands |
2 business days production time + 1-2 business days shipping |
|
Austria |
2 business days production time + 3-5 business days shipping |
|
Poland |
2 business days production time + 2-4 business days shipping |
|
Portugal |
2 business days production time + 3-5 business days shipping |
|
Romania |
2 business days production time + 3-6 business days shipping |
|
Slovenia |
2 business days production time + 2-4 business days shipping |
|
Slovakia |
2 business days production time + 3-6 business days shipping |
|
Spain |
2 business days production time + 3-5 business days shipping |
|
Czech Republic |
2 business days production time + 3-6 business days shipping |
|
Sweden |
2 business days production time + 2-5 business days shipping |
Can I track my order?
Yes, you can track your order on our Track & Trace page.
What is your return period?
Our return policy is 30 days. Return shipping is the responsibility of the customer.
Do you use recycled materials?
Our goal is to make all of our products from recycled materials.
Do you support social or environmental projects?
Yes, we donate 10% of our profits to charities. These charities support social or environmental projects.
What are the opening hours of your customer service?
Our customer service opening hours:
- Monday: 09.00-17.00
- Tuesday: 9:00 AM - 5:00 PM
- Wednesday: 9:00 AM - 5:00 PM
- Thursday: 9:00 AM - 5:00 PM
- Friday: 9am-5pm
- Saturday: closed
- Sunday: closed
Is your question not listed?
Ask your question by filling out this contact form.